Unless otherwise specified, orders are generally shipped in 1 day after your order is processed and they normally take an additional 3 - 5 business days to arrive within the Continental USA and 7 - 10 business days elsewhere including Australia, Europe, Asia and Latin America.
Orders are processed Mon-Fri during normal business hours.
You may return damaged or defective merchandise within 10 days of the original purchase date for a full refund minus shipping charges. We will also be glad to exchange the damaged merchandise for anything on our site of equal or lesser value.
An RMA (Return Merchandise Authorization) number must be requested from our customer service department prior to shipping any merchandise back to us.
We reserve the right to charge a restocking fee up to 25% of the initial order amount plus shipping cost for any returned merchandise that is not deemed damaged or defective.